Securing Dates
A non-refundable 25% deposit is required to secure any dates & booking.
Terms & Condtions
Remaining Balance
The remaining balance will then be due 6 weeks before the date of booking.
Date's within 6 Weeks
If the booking is required within 6 weeks of the reservation date full payment is needed to secure your dates.
Cancellation by Client
We will provide a full refund of your remaining balance. The non-refundable deposit is not refundable.
See below flexible terms & conditions relating to Covid 19.
Cancellation by Client
If a booking is cancelled within 4 weeks of the date of the reservation the whole balance is then non-refundable.
See below flexible terms & conditions relating to Covid 19.
Non-Refundable Amounts
In the case of any non-refundable amounts for any reason, you should contact your holiday insurance.
SpoonyCooks will provide Invoices for all payments.
Flexible Terms & Conditions Related to
Covid 19
As an extremely small business, we are happy to take responsibility & provide refunds if:
Borders are Closed
The government in your home country closes its borders for travel into or out of France forbidding travel*.
The French government closes borders with your home country forbidding travel*.
Morzine is Closed
Morzine, Les Gets or Avoriaz is closed due to a strict lockdown in the immediate area or nationwide in France.
We Cancel your Booking
Si SpoonyCooks doit annuler votre réservation pour une raison quelconque liée à Covid 19
If any of these reasons means we are unable to cater for you then we will provide a full refund within 30days following your booking dates**.
As an extremely small business, we are unable to be held liable or take responsibility If.
You Cancel
You cancel your holiday, or you decide not to travel because of Covid-19, including reasons related to quarantine restrictions.
Symptoms or Diagnosis
You or any members of your group show symptoms of or are diagnosed with Covid-19 before travelling and have to self-isolate (meaning you are unable to travel).
While in the resort:
Any of the Group Show Symptoms or are Diagnosed While on Holiday
If you or members of your group show symptoms of or are diagnosed with Covid-19 whilst on holiday and decide/have to self-isolate. SpoonyCooks will have no option but to cease staff from entering your accommodation immediately. Alternative arrangements will be provided.
If you suspect or have had confirmation of a positive Covid 19 diagnosis within your group, it is your reasonability to inform us as soon as possible.
In order to help reduce the spread of Covid 19 your Chef & Host will:
- Wear face coverings at all times.
- They will regularly disinfect the kitchen work services & eating area.
- All equipment & food that will be brought into your accommodation will be sanitised.
- Your Chef & Host will arrive at each shift with a change of clothes to wear only when in your accommodation.
- They will carry hand sanitiser at all times & will use that regularly especially when entering your accommodation.
Insurance
Public Liability
This is to protect you, the chalet/accommodation & us
Further information can be provided on request
* PROOF FROM THE COUNTRY OF RESIDENCE MAY BE NECESSARY
** EXCLUDING £ 100 FOR ALL BOOKING FOR ADMINISTRATION FEES.